Tag: customer service

Being “Googley”

We could all take a few minutes to think about where we can apply these principles in our own businesses, and in our interactions with consumers, clients and customers. So, is your business "Googley"? Hat tip to Dave Armano for the heads-up. Read More

/ June 24, 2008

Fumble at the Goal Line

My family and I went out to dinner last night. Nana serves pan-Asian fare, a mix of Japanese and Thai cooking. The waitress made some helpful suggestions and, in general, we liked the appetizers, even though we thought the meats could’ve been better seasoned. We liked the entrees even more:...

/ May 17, 2006